# Citizen Request Management
Trusted Partner: A Unified, Streamlined Government Experience from CivicPlus
Discover how the CivicPlus® Community Development and SeeClickFix 311 CRM solutions provide a unified ecosystem that can streamline operations, improve collaboration, and help you better serve your community.
Tuesday, September 16th, 2025, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)
Attend the Live Webinar
Looking to empower government staff and engage your residents in meaningful ways? A unified platform is the key to delivering modern experiences that meet today’s expectations.
Join us on Tuesday, September 16, at 1 p.m. CT where we’ll cover:
- Integrated Platform Solutions: Discover how an integrated platform can connect departments, streamline workflows, and increase efficiency across your agency.
- Efficient Technology Use: Get the latest on the cutting-edge technology agencies use to serve their communities more effectively.
- Choosing the Right Partner: Understand why a trusted, reliable partner is crucial to your success and the key to long-term transformation.
Register now to get practical insights that can help evolve your agency and deliver exceptional service to residents.
Meet Your Speaker
Nelson Rodriquez
Solutions Engineer
Nelson Rodriguez is a Solutions Engineer at CivicPlus®, leveraging over 16 years of experience as a Local Government IT Director in Miami, FL to help municipalities optimize technology solutions. A longtime CivicPlus user since 2009, he understands the challenges of digital transformation in local government and specializes in streamlining operations, enhancing civic engagement, and improving service delivery. Nelson is passionate about guiding communities across North America toward tailored, efficient solutions that drive better public service.