Explore Municipal Websites: Comprehensive Self-Service
Provide residents with a single, trusted source of truth and service, making it easier for residents to independently find information, pay bills, submit applications, report issues, and more.
Simplify Resident Self-Service with Municipal Websites
Enhance resident satisfaction and operational efficiency with tools that support secure, 24/7 self-service. By optimizing search, integrating key services, and streamlining navigation, residents can quickly accomplish their goals—such as finding information, completing transactions, and engaging with their community—all while reducing administrative burdens.
Explore Resident Self-Service
Product Features
Resident Portal
Give every resident a truly unified, frictionless experience with a single location to manage communications, submit requests, and make payments—all with one password and profile.
Optimized Search and Navigation
Utilize data to ensure users quickly find what they need, reducing frustration and improving engagement. Analyze search patterns and user behavior, to surface the most relevant content, and streamline access to critical information.
AI-Powered Chatbot
Expedite resident service and free up staff time with automated responses. By leveraging inputs from the website and staff, data, and natural language processing, it delivers accurate, instant responses to resident inquiries.
Integrated Search
Provide unparalleled self-service capabilities by integrating Municode Codification, Social Media Archiving, Agenda and Meeting Management, and NextRequest with our Municipal Websites for a seamless search experience across products.
Form Center
Provide a library of customizable online forms for applications, registrations, and feedback, enabling residents to complete tasks easily and independently.
Ready to get started?
Request a DemoMunicipal Websites in the Civic Impact Platform
Municipal Websites provide immense value to the community but become even more powerful when used with the rest of our integrated solutions.
Civic Impact Platform
Related Products
Integrations
Municipal Websites
Ready to simplify content management and resident engagement?