Explore Social Media Archiving for Nextdoor

Integrate Social Media Archiving with your Nextdoor account to capture and retain records more efficiently.

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Automate Your Nextdoor Content Archiving

Your agency’s Nextdoor content, including deleted and edited posts and comments, is subject to public records requests in all 50 states. Today, state and local agencies often struggle to respond to these requests because of manual, error-prone processes.

Social Media Archiving integrates with Nextdoor and automates the archiving process to help you improve compliance, even with limited resources.

Benefits of Integrating Social Media Archiving with Nextdoor

Nextdoor is where 93% of household decision-makers, local businesses, and public agencies come together to have meaningful conversations about their community. Now, you can be more connected to your community than ever, while maintaining compliance with public records laws.

Product Features

Seamless Integration

Connect directly with Nextdoor via API to capture and preserve the content your public agency posts and engages with in one secure location.

Automated Archiving

Capture 90% of Nextdoor posts within 30 seconds of publishing, even if the posts are then edited or deleted.

Accurate Context Preservation

Manual processes are inefficient for capturing social media records, and screenshots aren’t compliant with public records laws. With this integration, you’ll keep records of your Nextdoor posts in their original context, and ensure their authenticity with digital signatures, timestamps, and unmodified metadata.

Enhanced Efficiency

Eliminate repetitive, manual tasks by automating your Nextdoor documentation processes.

Simplified Data Management

Use customizable, automated tags to organize your Nextdoor content. Filters make it easy to find and export your posts quickly.

Advanced Search

Public records laws require you to produce social media content if someone requests it. Our integration with Nextdoor allows you to quickly and easily access the content you need to fulfill those requests when you need it.

Time Savings

Automate and streamline complex archiving workflows to save valuable time and resources.

Reduced Errors

Capture Nextdoor content accurately with a user-friendly system that supports compliance. Minimize the time spent addressing human error.

Effortless Setup

Integrate into your Nextdoor account quickly and easily so your agency can begin archiving content right away without extensive onboarding and training.

Alerts and Analytics

Stay informed with advanced alerts for keywords and policy violations on Nextdoor posts, enabling your agency to proactively address potential issues and maintain compliance.

For years, public agencies have been eager to integrate Nextdoor with CivicPlus Social Media Archiving (formerly ArchiveSocial), that day has finally arrived. This groundbreaking integration is the first to leverage an official API, ensuring reliable archiving for agencies while streamlining their processes and enhancing compliance efforts.

Joseph Porcelli

Global Public Agency and Disaster Response Lead, Nextdoor

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Social Media Archiving in the Civic Impact Platform

Social Media Archiving can be used on its own, but it’s even more powerful when used with the rest of our integrated solutions.

Municipal WebsitesIntegrate social media archives within your agency’s main website search results. Additionally, connect your agency’s. Learn More

What Our Customers Are Saying

When there is a public records request (for social media), I’m not worried I’ll be sitting there for hours searching for something. It will take me 10 to 15 minutes, and I can go about the rest of my day, which is really important.

Natalie Bednarz

Digital Communications Supervisor, City of Orlando, FL

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After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I [realized] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial [of CivicPlus Social Media Archiving software]… the rest is history.

Jeff Caponera

Police Chief of Grafton, WI

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Our view of compliance is that, as soon as something happens, we need the ability to capture it. The timeframe in which any archiving solution is able to capture that data is important.

Austin Blake

Administrative Services Manager, Kissimmee, FL

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Because it’s an electronic record, you need to archive it. Having this information at your fingertips with just a few keystrokes and saving time is critical. Not having to worry about this is refreshing.

Nichol Figueiredo

Public Information Officer, Framingham, Massachusetts

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We do so much on social media that to try to hand search for anything over the last five years would have been a chore. I’m grateful to have [CivicPlus] — it gives me complete peace of mind.

Denise Walsh

Public Information Officer, Duck, North Carolina

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