# Records Requests & Management
NextRequest in Review: 2025 Enhancements to Use Today
Watch on-demand to explore NextRequest enhancements released throughout 2025. See how you can put these tools to work in your day-to-day workflows!
Original Air Date: Wednesday, January 28th, 2026
Watch On-Demand
Make sure you’re getting the most out of NextRequest by exploring the latest product enhancements available today. In this on-demand session, we review key product enhancements released throughout 2025 and demonstrate how to use them in your admin workflows. You’ll see product demos, learn where to find these features, and get practical tips for activating and optimizing them in your own environment. Watch now to explore ways to make the most of NextRequest in 2026 and beyond.
About the Hosts:
Jessika Senkbeil
CivicPlus Customer Success Manager, and former Police Records Technician, City of Oceanside, CA
CivicPlus Customer Success Manager Jessika Senkbeil works with our NextRequest team. Jessika brings 12 years of experience in Law Enforcement records in California. She helps CivicPlus accomplish our mission to improve government by using her knowledge and prior experience to bridge the gap between company and customer, support agencies through transitions, and help customers streamline their request process. She lives in Northwest Montana and enjoys spending time outside with her family.
Abigail Nittler
CivicPlus Customer Success Manager
CivicPlus Customer Success Manager Abigail Nittler supports customers using the NextRequest platform to streamline workflows and stay informed on new product enhancements. She brings more than three and a half years of experience at CivicPlus, having previously served as both a Customer Success Manager and an Account Manager supporting a wide range of CivicPlus products, including Municipal Websites, SeeClickFix 311 CRM, Recreation Management, Process Automation and Digital Services, Web Accessibility, and Mass Notification. Known as a problem solver and team player, Abigail values cross-functional collaboration and takes a customer-centric, accountable approach to her work.