CivicPlus Agent

Detailed, on-demand answers and smart support for local government

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Deliver Detailed, Reliable Answers That Build Resident Satisfaction

Residents deserve quick, reliable answers from their local government. The CivicPlus Agent, powered by CivicPlus® Intelligence, is purpose-built for the Civic Impact Platform. Provide residents with fast, high-quality, and detailed answers to resident questions, from paying property taxes to checking trash pickup schedules, without needing to find it on the main site themselves.

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Product Features

Improved Resident Satisfaction and Trust

Deliver fast, authoritative responses that reduce frustration, improve the digital service experience, and reinforce confidence in local government.

Seamless Integration with the CivicPlus Impact Platform

Connects naturally with Municipal Websites, Municode Codification, and future product integrations, reducing fragmentation and ensuring consistent data sources. 

Data-Driven Decision-Making

Use insights on query trends, topic gaps, and department-level interactions to better allocate resources, refine services, and proactively address community needs. 

CivicPlus Agent in the Civic  Impact Platform

The CivicPlus Agent, powered by CivicPlus Intelligence, is purpose-built for the Civic Impact Platform and provides high-quality answers through native integrations with our products.

Municipal WebsitesUsing your content as a native knowledge source helps residents receive detailed, reliable answer straight from the source. Learn More

Municode CodificationUsing Online Code Hosting as a native knowledge source ensures residents receive reliable, current answers straight from the official code. Learn More