# Website Design & Communication
Explore Municipal Websites: Form Center 101
In this webinar you'll learn how the Web Central Form Center module helps your team streamline data collection, improve resident self-service, and manage submissions more effectively.
Wednesday, April 15th, 2026, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)
Register to Attend
When it comes to delivering convenient, accessible services to your community, online forms play a critical role. From internal requests and general inquiries to permit applications and registrations, your website should make it easy for residents to complete tasks and connect with your team.
CivicPlus Web Central’s Form Center module empowers local government teams to create customizable, mobile-friendly online forms using simple drag-and-drop functionality. With tools designed to improve organization, collaboration, and efficiency, Form Center helps your staff manage submissions effectively while providing a seamless experience for residents.
Join our CivicPlus implementation consultants for a live demonstration of Form Center. We’ll walk through how to create and configure forms, explore key features and settings, and share tips and best practices to help you get the most value from this powerful module. This session will conclude with a live Q&A to answer your questions.
Whether you’re new to Form Center or looking to optimize how your municipality collects and manages information, this webinar will provide practical guidance tailored specifically for local government teams.
About the Hosts:
Jennifer Balonek
Director of Training, Consulting, and Services
CivicPlus Director of Training, Consulting, and Services Jennifer Balonek works with our Municipal Website solutions. Jennifer brings over two decades of experience working with local governments, 12 of those years with CivicPlus. She holds a master’s degree in public administration, a bachelor’s in criminal justice, and several certifications in computer science, and UX/UI. Jennifer has served for many years as Chairperson of her town’s Conservation Board, an advisory board to both the Planning Board and Town Board. Jennifer leads our implementation and professional services team. She is a technology evangelist and innovative problem solver who brings extensive strategy, process improvement, document creation, and records management experience.
Jewell Griffiths
CivicPlus Implementation Consultant I
Jewell Griffiths partners with our customers during the implementation of their CivicPlus Municipal Websites. Jewell guides customers through the process of analyzing, designing, and preparing content for migration to our platform. He collaborates with various departments within our customers’ agency to ensure a smooth and successful transition to their new websites. He brings a strong combination of project management, sales experience, team leadership, and vendor coordination to any project.