Introduction to Recreation Management: The Facility Schedule

Join us to learn how to simplify facility scheduling with a centralized view, real-time availability, and faster reservation management.

Wednesday, May 13, 2025, at 10 a.m. CT (8 a.m. PT | 9 a.m. MT | 11 a.m. ET)

Managing facility reservations across multiple locations can quickly become complex, especially when balancing availability, avoiding conflicts, and handling high volumes of bookings. Without a clear, centralized view, staff may spend unnecessary time navigating schedules, resolving overlaps, and making manual updates that slow down operations and impact the overall experience.

This live webinar is designed for Recreation Management customers looking to improve how they manage facility schedules, streamline reservation workflows, and apply best practices for more efficient day-to-day operations. During the session, we’ll walk through how to navigate the schedule, apply filters, and manage bookings efficiently, including a live demonstration of creating, editing, and moving reservations with intuitive drag-and-drop functionality.

You’ll learn how to visualize availability across facilities in one centralized view, adjust your schedule to match your operational needs, and manage updates in seconds with real-time feedback. By the end of the session, your team will be able to reduce scheduling conflicts, save time on administrative tasks, and manage reservations with greater speed and confidence, meaning you can focus on delivering seamless experiences for your community.

Meet Your Hosts

Heather Alsup

Solution Engineer, CPRP

Heather has been with CivicPlus since June 2021 and is currently a solutions engineer for the CivicPlus Recreation Management solution. Before starting her professional career, Heather obtained her Master’s degree in Recreation Management from Texas State University. Heather spent over eight years as a parks and recreation professional in the greater Houston area and has had her CPRP certification since 2018. While working in parks and recreation, one of her roles was as her department’s project manager when deciding which recreation management software to use, ultimately choosing a CivicPlus solution in 2017. As a previous CivicPlus Recreation Management software user, Heather is now responsible for identifying innovative ways for technology to help automate the recreation engagement model to strengthen relationships between municipalities and their residents.

Taylor McCulley

CivicPlus® Associate Product Manager, CPRP

Taylor McCulley is the Associate Product Manager at CivicPlus, focused on advancing the Recreation Management solution. With over seven years of experience in SaaS and the public sector, she drives product strategy by translating customer, market, and industry insights into scalable, impactful solutions.
Taylor plays a key role in shaping the product roadmap, prioritizing initiatives that enhance operational efficiency, elevate user experience, and support community engagement. Her background in client partnership provides a strong foundation in customer advocacy, enabling her to align stakeholder needs with long-term product vision.
She holds certifications from the National Recreation & Parks Association and the Pragmatic Institute, and earned a B.S. in Sustainable Tourism Development & Management from Arizona State University.