Emergency and Routine Mass Notifications for Public Safety Communicators

Introduction

Mass Notifications system from CivicPlus^® is your all-in-one mass communication tool to create and distribute routine, emergency, and internal communications. With a single system, you benefit from one tool that enables you to serve your citizens in any scenario.

Emergency Mass Notification Capabilities

We designed mass notifications for public sector communicators to expedite critical alerts, warnings, instructions, and routine updates so that you can keep citizens informed and safe in an emergency.

With mass notifications, you receive:

• An all-in-one solution for multi-channel emergency and routine communications
• Advanced multimedia notification capabilities
• One-click sending with notification templates
• Role-based administrator permissions
• Integration with the FEMA’s Integrated Public Alert and Warning System (IPAWS)
• Database import during implementation
• Simple workflows that include previews and testing for confident accuracy
• Advanced mapping capabilities with ESRI layers
• Administrator and citizen mobile apps
• Automatic translations of text messages in over 75 languages
• Polling for public and internal uses
• Internal communications features
• Insightful reporting to inform and refine your communication strategy

Routine Mass Notification Capabilities

Whether your need is to communicate time-sensitive updates, warn of minor disturbances, or provide schedules changes, Mass Notification system enables multi-channel, mass notification functionality that enables write-once-send-everywhere timesaving capabilities.

With Mass Notification system, you receive:

• Multi-channel distribution via text message/SMS, email, Facebook, Twitter, and your Municipal Website
• Unlimited users, groups, and notifications
• User subscription support
• Use the built-in Incident Management Functionality to:
• Create Task Lists
• Assign and track progress in real time
• Communicate with Field Workers
• Initiate two-way communications based on task lists
• Report and Analyze
• Categorize and report on incidents and incident types

Popular Use Scenarios

• Internal staff communications, including alerts to confirm employee shift schedules
• Community event notices and updates (e.g., the public pool will be closed this weekend for repairs)
• Municipal announcements and press releases
• Requests for citizens to complete engagement tools such as surveys and polls

Add Routine Mass Notification Capabilities

Learn what mass notification software can do for your citizen engagement and revenue generation strategy. Discover CivicPlus’ Mass Notification software.