Integrated Communications Solutions from CivicPlus®
CivicPlus specializes in integrated digital communications solutions purpose-built for local governments. When bundled, these solutions streamline communications and information sharing and foster greater resident trust and satisfaction.
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What Are the Benefits of Having All These Tools Working Together?
Providing residents with clear visibility and convenient access to important information and services, legislative processes, and concern and request management solutions is a growing expectation of modern-day local governments. The integrated solutions in the Communications Bundle enable greater public transparency while providing residents with personalized, one-stop, frictionless opportunities to engage with their local government agencies and self-service their needs online. The solutions also enable staff to work more efficiently by automating key processes and strengthening compliance. The result? Peace of mind that essential and time-sensitive information is shared between residents and staff, reduced operating expenses, streamlined digital communication strategies, and more time to focus on strategic initiatives. Thus, the Communications Bundle offers agencies the digital tools needed to build positive civic experiences for residents and staff alike.
Municipal Websites
Content Management Systems that transform the way local governments interact with their residents online. Our Civic Experience platform offers a comprehensive suite of tools and features designed to create an informative and engaging digital hub, facilitating enhanced communication between your residents and staff and empowering meaningful civic experiences.
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Mass Notification System
Our multichannel routine and emergency communication system is available to local government public safety communicators. Supported by a team of local government communication experts and award-winning technical support staff, CivicPlus empowers local government leaders to reach as many people through as many channels as possible with time-sensitive information.
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SeeClickFix 311 CRM
A comprehensive solution for request management and resident engagement that helps local governments demonstrate community impact, accountability, and responsiveness. The solution integrates with Esri mapping and asset management systems to streamline issue reporting, response times and resolution. Residents can submit feedback and requests via text, email, and phone, with all messages aggregated in a single system and linked to resident profiles for successful communication, management and resolution of concerns or requests.
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Social Media Archiving
A groundbreaking approach to managing digital conversations by capturing and preserving social media interactions in real time. This solution provides a secure, searchable, compliant, and transparent archive, enabling your office to engage confidently and responsibly online.
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Process Automation and Digital Services
Enhances local government communication by automating the previously manual and cumbersome tasks like publication of public legal notices, streamlining the application process for prospective board members, and creating efficient resident form submission and payment workflows. Leverage integrated reporting solutions to simplify real-time data collection through online forms to assist in making informed decisions and learning about what your community members want and need. These features collectively improve efficiency, transparency, and public engagement, enabling residents to interact more easily with their local government and access necessary services.
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End-to-End Experiences for Government Communicators Infographic
Provide seamless, integrated experiences for staff and residents.
Communications Bundle Fact Sheet
Everything you need to know about our bundled solution set.
Integrated Experiences for Government Communicators White Paper
Effectively facilitate micro-to-macro resident communications.
Want Integrated Communications Solutions for your Local Government Website and Digital Services?
CivicPlus offers a bundled solution set that has everything you need. Fill out the form and get started today.