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CivicPlus Helps Cherokee Co. Aquatic Center Manage Sales & Registrations
A Long-Standing Partnership
The Cherokee County Recreation and Parks Agency has relied on CivicPlus (formerly Rec1) for many years.
“We were an early adopter of the original Rec1 solution,” recalls Whatley. “We recently transitioned to the latest version of [CivicPlus' Recreation Management system].”
When Whatley joined the Aquatics Division in Cherokee County, she was pleased to find the existing CivicPlus Recreation Management software was easy to use.
“I have used other recreation management platforms, so for me, making the transition [to CivicPlus] was intuitive because it’s so user-friendly,” said Whatley.
Today, the Aquatics Center uses the CivicPlus Recreation Management system to meet a variety of its recreation and facility management needs.
“We use [the software] in a lot of different ways,” said Whatley. “We use the point-of-sale functionality since we conduct many admission sales during the summer. That is the number one piece of the tool that is the most useful for us. Also, its membership and activity registration features are valuable since we sell a lot of swim lessons. We also sell membership passes to citizens, both three-month passes and outdoor pool passes for the outdoor season.”
A Convenient Resident and Administrative User Experience
Whatley says that Cherokee County’s residents have shared positive feedback on the latest version of the CivicPlus Recreation Management software and the County’s new Recreation and Parks Agency website.
“All of our classes are easily found on our website with links to pages where a user can find more information about classes, and then all they have to do to register is click a button.”
For Whatley, the Recreation Management system's ease of use and intuitive functionality sets it apart from other recreation management solutions available to local governments.
“Compared to other software systems that I’ve used, [the CivicPlus Recreation Management system] is the easiest and most intuitive system,” she said. “Most people who are switching to [CivicPlus] from another system will find it’s easier to use and will be able to make an easy transition without extensive training. In our business, you are only as good as your software. It makes a significant difference in serving the community and in managing the business, and [CivicPlus] has helped a lot.”
