CivicPlus® Civic Experience Awards Frequently Asked Questions
Who is eligible to be nominated?
All existing U.S.-based CivicPlus customers are eligible to be nominated. Nominations may recognize a project team, a department, or an entire government entity, including special districts.
Due to legal compliance restrictions, we regret that we cannot accept nominations from customers outside the United States.
Who may submit a nomination?
Any government employee of a current CivicPlus customer may submit a nomination. In addition, individuals may self-nominate their team, department, government, or special district. CivicPlus employees may not submit on behalf of a customer.
How many winners will be selected?
A panel of judges will select gold, silver, and bronze winners from all submissions.
Who will judge the nominations and select the winners?
A panel of CivicPlus employees, previous Civic Experience Award winners, and CivicPlus partners will select the winners.
What qualifies a winning submission?
We want to hear about your innovative approaches to improving civic experiences in your community. Winning submissions will reflect programs, initiatives, or process changes that create interactions for residents that are frictionless, simplified, or personalized. In addition, highly eligible submissions will reflect quantifiable impact results that demonstrate how the initiative saved time, money, and improved staff efficiency, job satisfaction, employee engagement, or resident engagement.
Does a nomination need to reference how our initiative leveraged a CivicPlus product or solution?
No, we want to hear all ways that you are improving civic experiences, but if our solutions have helped, please share. If your submission includes a story of how our products have improved civic experiences in your community, we might contact you to discuss creating a case study about your experiences.
When will you begin accepting nominations?
The nomination process will occur between May 13 and July 1, 2024.
When will the winners be notified?
In early August, the top ten finalists will be notified. With the help of a CivicPlus videographer, the gold, silver, and bronze winners will bring their submissions to life using video.
In mid-October, we’ll announce the winners using a multi-media press release that will include videos of the top finalists. In the press release, CivicPlus Chief Executive Officer (CEO) Brian Rempe will announce the rank order of the winners.
What will the winners receive?
The first-place winner will receive a $1,500 charitable contribution to an organization in its name and a recognition trophy. The remaining finalists will receive a $500 charitable contribution to an organization in their name and a recognition trophy.