Everything You Need for Human Resource Management is in CivicHR

CivicHR offers a flexible, comprehensive, and integrated cloud-based solution that allows human resource managers to recruit, identify, and hire talent, onboard new employees, and assess employee performance, as they move from job seeker, to new hire, to employee. 


Administrator User Rights

To ensure department managers have access to only the necessary employee and candidate files they need, CivicHR offers permissions-based user rights.

Application Keyword Searches

CivicHR parses resumes and stores data allowing you to search for specific qualifications, experiences, or traits by keyword. Keyword searches save you time, eliminating the need to review dozens of received resumes. You can even search previously submitted applications, expanding your candidate pool to include passive job seekers.

Automated Pre-Screening of Required Qualifications

Civic employment opportunities attract a wide variety of applicants looking for civil service employment. CivicHR automates the first, time consuming step in the process of screening initial application submissions to ensure baseline qualifications are met. This process expedites the application review process for both HR administrators and hiring managers by only moving applicants through the hiring workflow if they meet the position’s baseline education and experience requirements.

Candidate Communications

Use CivicHR to craft specified email communications that are automatically sent when a candidate’s status changes. For example, if an applicant is flagged as not receiving an interview, CivicHR will automatically send your pre-written communication to notify that applicant that he/she will not be scheduled for an interview. Such communications eliminate candidate confusion as to their application status, which minimizes phone calls and walk-ins of.

Candidate Scoring

Add an objective assessment to your assessment process with candidate scoring. CivicHR helps make scoring an actionable evaluations step by allowing administrators to establish basic minimum qualifications (BMQ).

Candidates that the system determines do not meet BMQs based on identifiable criteria may be excluded from advancement in the hiring process.

Create Job Requisitions

To help departments communicate their hiring needs and stay rightsized, use CivicHR to create and manage job requisitions. Track the status of each requisition from creation, to review, to approval, to submission and posting.

Create Job Applications

Simplify your application process by creating standard application versions based on department, title, or any other criteria. By creating an application within the CivicHR system, you don’t have to worry about version control, or department managers utilizing outdated application forms.

Custom Applicant Measurement Criteria

The criteria you set will be used to pre- screen applications, saving you time and effort of manually reviewing the submissions of applicants who are not qualified.

Custom Candidate Assessment Criteria

You know what you want in a new hire, because you know the skills and talents of your most valuable employees. Create job criteria based on competencies you’ve identified in your top employees. The CivicHR system will then search for candidates that exhibit those identified qualities.

Custom Onboarding Plans

Create custom onboarding plans for both new hires and internally promoted employees using our online tools. Start with one of our job-specific templates that is aligned with the title or department to which you are hiring. Then tailor it as needed to quickly publish and promote the relevant packet for each employee.

Custom Workflow Management

Hiring and onboarding require coordination across multiple departments. Ensure no steps are missed by streamlining workflows using CivicHR. Assign tasks to administrative support staff across departments. For example, request that business cards be ordered by your administrative team, an email account be set-up by your IT team, and an office space be prepared by your facilities team. Then track each request through to completion.

Defined Evaluation Factors & Core Competencies

Create supervisor-defined job objectives and track feedback to create an easy to-implement performance appraisal system for your municipality.

Create and manage the core competencies your employees are responsible for achieving.

Employee Onboarding Portal

Our integrated, government -branded employee portal allows new employees to access forms, videos, health and dental insurance information, policy manuals, facility maps, organization charts, and other essential new hire forms and onboarding procedure documents all from a single, convenient location.

Form Automation

Expedite new employee form completion and store forms in a single, integrated system. Use our online W-4 and I-9 forms to automate data gathering for these critical new hire requirements before the employee’s first day on the job. You can even use customize forms for automatic payroll deposit, benefits enrollment, employee personal information, or emergency contacts.

Interview Schedules

Track candidate interview schedules within CivicHR for consistent inter-departmental communications and process management.

Job Description Management and Integration

Create job postings in less than a minute by starting with one of our templated job profiles designed specifically for local government.

The job management module also allows you to manage all the details for your many positions in one single repository, making it easy to keep postings updated based on collaborative feedback as positions and expectations evolve and change.

Job Sourcing

To better manage future open positions, learn where applicants are finding out about positions using the job sourcing channel feature.

New Hire Onboarding Surveys

Survey your new employees for actionable feedback on their first day, first week, or first month. Our surveys make it easy to add this important data gathering step into your onboarding process without requiring continual manual intervention.


Improve your talent acquisition processes based on quantitative and qualitative hiring data. CivicHR’s full reporting framework allows you to analyze candidate sourcing, identify candidates by status type, job description, and career portal metrics. CivicHR also enables Equal Employment Opportunity (EEO-1) compliance reports to ensure you are meeting federal requirements.

Social Media Integration

Social media has become a popular way for active and passive job seekers to find open positions. With CivicHR, HR managers can post open positions to local government website career pages and such social media sites as Facebook, Twitter, LinkedIn extending your reach and maximizing your applicant pool.


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