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CivicPlus® Chatbot

Improve Local Government Resident Communication with Powerful Artificial Intelligence (AI)

CivicPlus Chatbot AI - Fact Sheet


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The CivicPlus Chatbot* offers AI-powered customer service, which integrates with our municipal website solution, CivicEngage®, and our citizen relationship management solution, SeeClickFix. The CivicPlus Chatbot is designed to convincingly simulate the way a human would behave during a customer service interaction to provide frictionless, personalized interactions between residents and your administration.

Download our fact sheet to learn more about Chatbot's powerful capabilities and how it can help you empower residents to self-service their needs online and create positive civic experiences in your community.



*CivicPlus Chatbot is powered by Frase.