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CivicReady has the experience, knowledge, and features to help local government officials to simplify the communication processes when mass messaging is required for either an emergency situation or to deliver routine notifications.
Emergency management, local government administrators, and fire and police department personnel can easily integrate CivicReady into their emergency preparedness and response plans. Use CivicReady Emergency Alerts for:
We make sending and receiving notifications so simple that any user can easily communicate from their computer, smartphone, or tablet. CivicReady is as simple to use as email. Our user-friendly, one-click messaging interface empowers individuals of all technical abilities to quickly compose a new message or use a pre-written, event-specific template.
Your administrative team can be confident that CivicReady will accommodate your department needs with privacy and security. Customizable administrative access settings and reliable hosting means in times of emergency, system security will be your last concern.
The free CivicReady AlertMe app empowers your citizens to sign up, manage their notification settings and receive notifications all from the palm of their hand.
The AlertManager mobile app from CivicReady allows administrative users to access the full power of CivicReady from either an iOS or Android device.
Integrate with almost all third-party systems that are API-capable to streamline both day-to-day and emergency communications. Receive critical messages immediately to desktop computers or add in-building, outdoor, and local area alert systems to produce a comprehensive emergency notification network that covers everything.
Automated messaging can be created through triggered voice and email alerts, short message service (SMS), or push notifications. Schedule automated alerts to be disseminated via:
CivicReady works seamlessly with existing processes and systems to automate emergency notification protocols to accelerate the broadcasting of critical alerts and the risk of human error. CivicReady can automatically broadcast critical alerts via messaging API, IPAWS, National Weather Service (NWS) and National Oceanic and Atmospheric Administration (NOAA) integration, website posts, and other automated ad hoc messaging.
In a crisis, local government administrators need to be able to alert and convene key personnel instantly. With CivicReady’s conference bridge capabilities, you won’t have to worry about how long it will take to gather key personnel onto a conference call. A conference bridge connects decision makers onto a unified call within seconds to enable urgent next step planning.
CivicReady gives you the flexibility to customize your communications to the needs of your community with such features as:
CivicReady gives your staff the power to quickly and easily update your contact lists by providing a secure FTP site to which administrators can upload .csv files from your databases directly to CivicReady groups. Once contacts have been entered, administrators may search membership files by multiple criteria, including name, phone number, email or street address.
Geo-targeted messaging enables the user to:
With the IVR alerts, administrators can conduct polls and surveys via the text-to-speech. Allow recipients to record voice responses, easily enter yes/no answers to simple questions, or enter key presses for other specific questions. Administrators may create up to 20 questions in a single call and receive analytics for each response.
Departments within your local government can collaborate using CivicReady’s real-time, two-way group messaging. You can create user groups for individual departments, department managers, targeted employee groups, specific projects or special events, or vendors and suppliers. Unlimited customization means total flexibility over your communication workflows.
We will help you facilitate the process with FEMA to become an IPAWS message alerting authority.
CivicReady allows you to communicate with citizens effectively and confidently. View a message draft before it’s sent or use a pre-defined template to schedule planned communications.
Subscribers can easily select to receive text and emails in their preferred language. You compose and send messages the same way and messages are translated automatically for those subscribers that have selected language translation.
Multilingual translation is now supported for voice calls in the following 20 languages.
Send messages in 60 different languages.
CivicReady offers the flexibility of multi-channel, one-to-many communications to ensure your message has the greatest chance of reaching citizens immediately. To amplify your message, CivicReady integrates with:
Use our one-click messaging interface to reach multiple groups with one communication, whether they’re citizens, departments within your local government, or employee groups. CivicReady is a cloud-based platform, which means multiple administrators can craft communications simultaneously, while history records document activity for accountability and compliance.
CivicReady makes it easy for citizens edit their communication preferences anytime, and any place. Using a mobile device, citizens can text-in to receive notifications. Making it easy for citizens to subscribe increases system adoption and improves the citizen’s experience.
Ensure citizens can communicate with your administration in times of disaster. Our two-way communication channels allow you to gather information, distribute actionable instructions, and collect citizen feedback with:
CivicReady offers administrators detailed graphic and text reports for each message sent. Reporting within the CivicReady system allows administrators to view and capture engagement statistics, including the status of delivered and undelivered messages and the percentage of confirmed/unconfirmed contacts.
CivicReady enables all notifications to be sent in rich text, allowing you to craft messages using the same text-editing features you’d find in word processing software. Using rich text allows you to format your message in an easy-to-read layout.
Multimedia notifications present information that is impactful and actionable. Enhance your notifications with embedded images and videos.
CivicReady can integrate with the majority of Single Sign-On systems, including LDAP, OpenLDAP, Active Directory/ADFS, SAML, CAS, and Shibboleth.
CivicReady’s integration with social media applications such as Facebook and Twitter will allow you to post social media messages simultaneously. Accounts can be integrated to automatically post all notifications, and group notifications can post to different accounts.
When it comes to keeping citizens informed and safe, CivicReady offers unlimited SMS text, email, and Text-to-Speech (TTS) messages for emergency and routine notifications at high rates of speed. Multimedia messages can contain text, audio, video, and attached documents and may be saved and scheduled in advance to quickly launch an alert when time is of the essence.
Your unlimited messages will be sent at the following minimum per-minute rates:
Effortlessly integrate CivicReady into your everyday operations with customizable portals to embed on any website. CivicReady can embed in any website or portal, such as Sharepoint and more. We offer Standard Embeds, as well as a paid Embed Customization service.
Learn more about how CivicReady® can meet your mass notification software needs for emergency and routine notifications.
CivicPlus®302 South 4th Street, Suite 500Manhattan, Kansas 66502888-228-2233