CivicPlus CivicPlus Add Approve Archive Arrow Down Arrow Left Arrow Right Arrow Up Attention Award Bar Chart Bookmark Bugs Clock Close Connect Conversation Decline Delete Desktop Download Email Email Favorite Add Favorite Flag Filter Menu Help History Home Idea Message Add Message Reply to Message Saved Message Messages Message Bubble Mobile Mobile Mobile Modify Notifications Remove Responsive Design Save Search Settings Facebook Facebook Facebook Twitter Twitter Twitter Support Upload Tools Users Video View

The Most Complete Communication Tool for Local Governments

CivicReady Features


CivicReady is a cloud-based mass notification system that is designed to empower local governments to communicate information to citizens quickly and effectively, no matter where they are in the community.

We offer multiple reliable and secure measures for sending notifications. You can email your message from an external email account, text it in from your cell phone, call it in through our 24/7 emergency support team, or send it with a single tap on your smartphone using our mobile app.

From automated messaging to our powerful mobile app, CivicReady offers the flexibility to allow you to quickly create and distribute news and information whether it’s in response to a local crisis, or simply a routine communication.


or Download the Brochure >



Using CivicReady is as simple as sending an email. Our one-click messaging interface gives you the ability to compose a new message or use a pre-written, event-specific template.

  • Intuitive dashboard
  • One workflow to launch a notification via all channels
  • Quick launch notification templates allow you to send a notification with one click
  • Multilingual capabilities provide the option to communicate with all citizens effectively, automatically translating posts into 11 different languages


Access the full capabilities of the CivicReady system from the palm of your hand, and broadcast secure, two-way messages from your Apple® or AndroidTM mobile phone or tablet.

  • Mobile applications for citizens and administrators
  • Launch from any browser on a desktop, laptop, or mobile device
  • Launch by texting in, emailing in or calling in to trigger a notification


Automated messaging can be created through triggered voice and email alerts, short message service (SMS), or push notifications. Schedule automated alerts to be disseminated via:

  • National Weather Service (NWS) alerts
  • Text/SMS notifications
  • Messaging API used for automated messaging



CivicReady gives you the flexibility to customize your communications to meet the needs of your community with such features as:

  • Adjustable call throttling to ensure local telephone infrastructure is not over-loaded
  • Multimedia capabilities, allowing you to add images, audio, video, and other attachments to your messages
  • A 10 Mb limit on emails
  • Rich text email capabilities
  • Custom caller ID and email domain set up
  • Direct short message peer-to-peer (SMPP) and SMS text messaging capabilities
  • Geo-targeted messaging capabilities
  • Ad-hoc messaging to send communication to new groups on the fly


CivicReady allows you to communicate with citizens effectively and confidently. View a message draft before it’s sent or use a pre-defined template to schedule planned communications.

  • "Send test message to myself" option
  • "Preview message" before sending option
  • View the number of recipients before launching a message
  • Save templates for later use
  • Schedule notifications in advance



CivicReady offers the flexibility of multi-channel, one-to-many communications to ensure your message has the greatest chance of reaching citizens immediately. To amplify your message, CivicReady integrates with:

  • Geo-targeted notifications via ESRI mapping integration
  • Imported/exported contact lists
  • Simple citizen opt-in and opt-out capabilities via phone, text, and email
  • Website embeds to encourage citizen opt-ins and notification requests
  • Single sign on via SSO, LDAP, ADFS
  • Social Media- Facebook, Twitter
  • Sirens and PA systems- ATI, Visiplex and Valcom
  • Desktop alerts and Beacon alerts- Alertus
CivicReady Features



When it comes to keeping citizens informed and safe, you need the assurance of unlimited access. CivicReady offers unlimited:

  • Administrative users, recipients, groups, and data
  • Email, text, voice, and social media notifications
  • Member email addresses, and mobile and landline phone numbers
  • 24/7 support and training
  • Notification archiving



Ensure citizens can communicate with your administration in times of disaster. Our two-way communication channels allow you to gather information, distribute actionable instructions, and collect citizen feedback with:

  • Two-way communication via text and email notifications
  • Interactive Polling (IVR) capabilities allow polls and surveys via the Text-to-Speech voice engine
  • Conference bridge capabilities connects team members on a unified call within seconds
  • CivicReady Core Site provides a website presence that can host content and links
  • Incident reporting that allows citizens to send anonymous tips via email or text



Your administrative team can be confident that CivicReady will accommodate your department needs with privacy and security. Customizable administrative access settings and reliable hosting means in times of emergency, system security will be your last concern. Security features include:

  • Detailed group settings and extensive administrator rights
  • Protected department information and internal communications
  • Simultaneous use by multiple departments and agencies
  • Ability to set groups to unsubscribe (e.g., choose when an employee can leave a group)
  • 99.99% uptime
  • Cloud-based
  • Fully redundant
  • Section 508 compliance (via voice and text messaging)

Reach your goals with confidence

Schedule a demo to see if CivicReady is right for your organization. Fill out your info, and we'll contact you within one business day to discuss your goals.