Skip to main content
Help center Contact us 888-228-2233

Community Development

Digitize planning, permitting, licensing, code enforcement, and fire safety processes

Get a Quote Download Overview

Streamlined Community Development Software for Efficient Processes

Whether you’re looking to replace manual, paper-based workflows, streamline community development tasks, or eliminate inefficiencies caused by outdated systems, CivicPlus® Community Development meets you where you are.

Our solution offers five integrated modules designed to break down silos and centralize processes. With guided workflows defined by permit, license, and violation type, a collaborative workflow engine, and a community portal, local governments can attain end-to-end management, optimized resource allocation, and foster safe and efficient growth tailored to the unique needs of your community.

Hundreds of thousands of permits issued

End-to-end case management

Unlimited storage and system users

Explore Community Development

The Community Development suite contains five modules: Permitting, Licensing, Code Enforcement, Planning and Zoning, and Fire and Life Safety. They can be used together or as standalone options, all powered by configurable workflows that standardize processes while allowing flexibility when exceptions are needed. We also provide AI-powered plan review software through CodeComply.

Product Features

Permitting Module

Streamline the permitting process with a complete solution for submitting, reviewing, approving, and issuing permits.

Learn More

Licensing Module

Effortlessly create and manage license applications, renewals, payments, inspections, and contractor credentials.

Learn More

Code Enforcement Module

Seamlessly process complaints and track violations within a unified case record, from initial inspection and notice of violation through citation processing, court proceedings, and resolution in a single view.

Learn More

Planning and Zoning Module

Experience robust functionality for managing the intricacies of new subdivisions, plats, site plans, and other projects.

Learn More

Fire and Life Safety Module

Conduct and schedule one-time and cyclical recurring inspections across your agency, generate inspection failure notices, and track court appearances.

Learn More

CodeComply AI Plan Review

Accelerate code and design compliance with AI-powered plan review software.

Learn More

How CivicPlus Solves Common Community Development Challenges

Community development processes have been burdened by manual workflows and outdated systems for so long that many municipalities can’t imagine a different world. Click below to explore how we’re solving the top challenges in community development.

  • Manual Processes with Limited Resources

  • Difficult-to-Use Legacy Software

  • Disjointed Data and Lack of Collaboration

  • Regulatory Compliance Challenges

  • Limited Digital Community Engagement

Ready to simplify community development?

Learn More

Transform Community Development

Explore how our software streamlines workflows and enhances collaboration across departments.

  • Streamline community development processes with a modern, integrated solution that eliminates costly inefficiencies caused by manual workflows and outdated systems.
  • Enhance collaboration with a centralized database, shared tasks, workflows, and routing to improve operational efficiency.
  • Increase resident engagement and satisfaction with a dedicated community portal where residents and contractors can manage applications with real-time visibility into workflow steps and status.
  • Support regulatory compliance with centralized processes and automated integrations to municipal codes of ordinances and ICC codes.
  • Gain full visibility into projects with an integrated GIS system for tracking permits, code violations, and property information.
  • Improve resident engagement with a community portal for application tracking, payments, and communication, while easily generating reports for data-driven decision-making.
  • Optimize economic and community development with a scalable, end-to-end system tailored to meet your needs and budget.
  • Replace manual tasks, integrate with existing systems, and centralize data for faster processing times and better decision-making.
  • Improve resident engagement and satisfaction with a dedicated community portal for applications, payments, and transparent communication.
  • Keep teams organized with a color-coded task management dashboard and collaborative workflows for seamless project execution.
  • Manage projects, schedule inspections, and complete in-the-field work with mobile and offline capabilities, supported by inspection dashboards that clearly show daily workloads and upcoming assignments.
  • Access centralized data with unlimited storage to track complaints, violations, and inspections from start to resolution. Eliminate manual processes with automatic document creation and streamlined workflows to reduce errors and improve efficiency.
  • Conduct and schedule inspections with automated tools for tracking violations, compliance, and enforcement actions.
  • Improve public safety by reducing response times and ensuring adherence to fire codes with digital workflows.
  • Generate inspection failure notices and track court appearances seamlessly within an integrated system.
  • Improve efficiency and accuracy with integrated solutions for planning, permitting, licensing, fire & life safety, code enforcement, and 311 CRM.
  • Enhance collaboration across departments with GIS integration and seamless data sharing between SeeClickFix, Community Development, and Municode Codification.
  • Enhance compliance with regulatory requirements and streamline infrastructure project management with a centralized digital platform.

Community Development in the Civic Impact Platform

Community Development can be used on its own, but it’s even more powerful when integrated with other CivicPlus products.

Municode CodificationIntegrate codes within your Community Development console to simplify tasks. Learn More

SeeClickFix 311 CRMConnect your request management system with our Code Enforcement module for end-to-end coverage. Learn More

Community Devlopment Use Cases

  • Logo of the City of Marshall, MO
  • Seal of the City of Nashua

  • Everything is in one place now, which is very helpful. Now, when a contractor calls in to see where they are with their inspections, everything is in one place, and any of us in the office can pull it up. Before, they were just doing Excel sheets and PDF documents, and we didn’t have visibility into them. There has even been improved communication between departments. In addition, this program provides one platform in which we can all do our approvals, see who has approved it, and know when and if they need more information.

    Aimee Lattimer

    Customer and Executive Services Manager for the Office of Building and Code

    Read the Case

  • We’ve replaced all the manual stuff, cut down on travel time, and I can work from home. I can work from virtually anywhere. And now, we can actually do virtual inspections. The technology that’s there has really made our job much, much easier.

    Logo of the City of Marshall, MO

    Mike Morgan

    Code Official for the City of Marshall

    Read the Case

  • CivicPlus’ Community Development solution is the easiest and most intuitive software that I’ve used. It was easy to implement, and it’s been easy to train others how to use it too.

    Seal of the City of Nashua

    Jason Toohey

    City of Nashua IT Project Manager

    Read the Case
    Tablet with keyboard displaying the City of Nashua website homepage

Top Community Development Resources

Go to Resource Center
Fact Sheet

Community Development Fact Sheet

Related Products

Explore other CivicPlus products commonly used with Community Development.

SeeClickFix 311 CRMCentralize requests and respond faster with automated request management and communication. Learn More

Municode CodificationSoftware and services for all codification needs. Learn More

Municipal WebsitesImprove engagement and communication with a world-class website. Learn More

Asset ManagementSimplify infrastructure and work order management for data-driven insights. Learn More

Utility BillingImprove utility operations and build resident trust with modern, automated utility software. Learn More

View All Related Products

Frequently Asked Questions About Community Development Software

What is community development software?

Community development software streamlines planning, permitting, licensing, code enforcement, and fire and life safety processes to enhance efficiency, compliance, and collaboration. Unlike outdated, manual systems, it centralizes data, automates workflows, and improves transparency for staff and residents. With integrated modules and community portal, it ensures faster approvals, better resource management, and a more connected community experience.

Community Development

Ready to simplify community development?