Fostering End-to-End Experiences for Planning, Building, & Public Works

Many of today’s taxpayers, entrepreneurs, and community leaders have grown up with smartphones and constant internet access. They expect seamless digital experiences and quick, intuitive solutions — whether they’re ordering burgers, buying clothes, or engaging with their local governments.

In the digital age, technology solutions are available to make countless processes faster and more efficient while decreasing expenses. Government procedures such as applying for building permits, submitting public safety concerns, or obtaining business licenses need not rely on fractured, paper-based workflows. Yet local governments are often criticized for not keeping pace with the technological advances of the private sector.

By offering end-to-end digital experiences, government agencies can meet residents where they are while carrying out more efficient operations, leading to safer communities poised for growth. This eBook presents essential digital solutions to support community engagement, uphold compliance, engage with your municipal code, and streamline planning, permitting, and licensing. Discover how integrated digital experiences can improve the day-to-day work and lives of residents and staff by:

• Significantly decreasing processing time with resident self-service and time-saving solutions for staff
• Decreasing costs associated with using multiple siloed or legacy providers, duplication, or storage costs from paper waste
• Fostering safer, more compliant communities with centralized data, tracking, task management, compliance checklists, and direct integrations to municipal code and 311 CRMs
• Increasing public engagement and transparency — the more informed and engaged residents are, the less time your office will spend on inconsistent applications, public opposition, legal battles, or education on rapidly changing regulations

Start transforming your agency’s processes with digital solutions that ease the burden on staff and help build resident trust. Download the eBook to gain valuable insight on creating more modern civic experiences for all.