Document Accessibility vs. Form Digitization: What Local Governments Need to Know eBook

From council agendas to permit applications, local governments manage hundreds to thousands of public-facing documents each year.

But here’s where things break down.

Document accessibility and form digitization are often treated as the same thing. They’re not. And that confusion can lead to compliance gaps, inefficient workflows, and residents who can’t fully access services online.

This eBook explains the difference and shows how to approach both together. Download it to learn how to reduce accessibility risk, modernize workflows, and deliver more consistent digital services.