# Asset Management
Incident Response Workflow Snapshot
Explore how municipalities can improve coordination between operations and resident communication during infrastructure-related incidents and service disruptions.
Get the Snapshot
Infrastructure incidents such as water main breaks, service disruptions, and boil water advisories require fast operational response and timely resident communication. CivicPlus® Asset Management and Mass Notification help municipalities improve visibility into active work, coordinate updates across teams, and keep residents informed throughout an incident. Download the snapshot to explore common communication and coordination breakdowns during infrastructure events and opportunities to improve response efforts with connected operational and communication workflows.