The CivicPlus® Chatbot Fact Sheet

Customer service and resident relationships go hand-in-hand. You want to give your residents the highest quality, most responsive, and most personalized customer service experience but want to be mindful not to overextend your resources. Enter CivicPlus Chatbot, an AI-powered customer service tool built specifically for your CivicPlus Municipal website. CivicPlus Chatbot is designed to help you provide helpful and personalized customer service interactions to your citizens while saving your local government time and money.

Download our fact sheet to learn how CivicPlus Chatbot provides:

• Automated resident service
• Answers to resident questions from multiple sources
• Insightful analytics
• An experience designed for the public sector

_{*CivicPlus Chatbot is powered by Frase.}