# Citizen Request Management
SeeClickFix 311 CRM Starter Package
Experience the value of CivicPlus® SeeClickFix 311 CRM’s robust capabilities and empower your agency to better manage resident communication and requests.
Get the Fact Sheet
When it comes to managing resident requests, government agencies are often up against fragmented and redundant processes. This can negatively impact resident interactions and engagement, but CivicPlus is here to help foster new opportunities to cultivate convenient and positive experiences, with our SeeClickFix 311 CRM Starter Package.
A budget-friendly solution for local governments looking to improve resident engagement and streamline request management processes, the Starter Package doesn’t require commitment to a full-featured solution while still offering key benefits, including:
- Resident-Centric Communication: Intuitive, web-based portal makes it easy for residents to submit requests on desktop and mobile devices
- Workflow Efficiency: Automation seamlessly routes assignments to appropriate staff and departments for efficient issue resolution
- Data-Driven Insights: Data analytics exports help inform future planning and improve service delivery
- Optimized Resource Allocation: Single, comprehensive solution replaces multiple systems for request management and conserves agency funds
- Cost-Effective CRM Access: The Starter Package includes up to 5 user licenses, enabling smaller teams to manage requests efficiently without unnecessary overhead
It’s time to reach new heights with community satisfaction. Fill out the form above to download our fact sheet and take the next step toward more seamless experiences for all.