# Digital Optimization
Free Up Your Workday with the CivicPlus® Process Automation and Digital Services Scheduling Module
The Easiest Way for Residents to Book In-Person or Virtual Appointments
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You spend all day connecting with and helping your residents, but there are only so many phone calls you can take or emails you can reply to manually. What if there was an easier way for your community to book appointments with your office?
There is. 🙌
Automatic scheduling functionalities are changing how governments interact with their community members.
No more long lines out the door waiting for license renewal or permits. With our process automation software and Scheduling module, you can empower your community members to set up appointment times that work best for them.
Want to learn more? Fill out the form to download our feature guide.