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# Records Requests & Management

Checklist: Avoid Buyer’s Regret with These 20 Questions to Ask When Purchasing Public Records Request Management Software

New public records request management software represents a commitment of time, money, and staff resources. This 20-question checklist helps ensure you consider every critical factor before signing a contract with a new software vendor.

Get Your Checklist

To help you uncover any potential red flags, hidden fees, missing features, or disappointing service streams, ask these 20 questions of all prospective public records request management software vendors.

Note: We’ve also answered the questions ourselves to aid in your consideration of CivicPlus® as a potential vendor.