Best Practices for Managing Blocked Lists on Your Social Media Accounts

Social media has become an essential communication tool for public entities to keep their community informed and engaged. And while there are tremendous benefits to social media, it also brings an avalanche of misinformation, opposing viewpoints, and extremist speech. Which makes it more tempting for public officials to block users. To protect your administration from trolls or other unwelcome commenters, the CivicPlus® Social Media Archiving solution includes a Blocked Lists feature. It provides the lists of users and pages blocked by a social media account, as well as when and why the block occurred. Download our fact sheet to learn more.