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# Social Media Archiving

CivicPlus® Social Media Archiving for Mass Transit Organizations

Learn how our Social Media Archiving solution helps ensure compliance with federal and state public records laws, increase operational efficiency, and foster community trust.

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Mass transit authorities increasingly rely on social media to connect with the public. While this has allowed for real-time exchanges and unprecedented reach, these platforms also present new challenges. Administrations are scrambling to preserve their social media interactions in compliance with federal and state public records laws, often wasting valuable time and resources in the process.

Our Social Media Archiving solution is purpose-built to conquer these challenges, allowing you to focus on communication while automated technology handles your social media recordkeeping. As a result, you and your staff can:

  • Ensure Compliance: Breathe easy knowing every record from your social media communications is archived automatically in compliance with federal and state public records laws.
  • Increase Efficiency: Save time, money, and headache by streamlining workflows, automating manual tasks, and leveraging real-time analytics to make better, more informed decisions.
  • Foster Trust: Maintain transparency and accountability with comprehensive audit trails, capturing social media records in near-real-time, even if they’ve been edited, deleted, or hidden.

Discover how our Social Media Archiving solution can transform your mass transit authority’s operations. Fill out the form for a fact sheet detailing how our tool can help you save time, cut costs, and ensure compliance, allowing you to focus on what really matters: providing excellent service to your community.

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