X (Twitter) Archiving Software
Automatically retain records from your organization’s X (formerly Twitter) activity to comply with your state’s social media records retention laws by utilizing reliable Social Media Archiving software.
Retain and Store Records from Your X Activity
Keep all your organization’s tweets, retweets, replies and more safe in your archive without lifting a finger.
See Social Media Record Retention Automation in Action
Compliant Records of X Communications
X helps government agencies and school districts share news updates to a wide audience quickly. Weather emergencies, traffic updates, and policy changes can be shared in brief tweets, alone or supported by links for further information.
These tweets and its replies are public record and must be archived in accordance with your state’s record retention requirements. The product’s archiving solution captures all your X account’s content in near-real time, so you never have to worry about missing a record.
Tweets
Likes
Mentions
Direct messages
Profile information
Blocked lists
Metadata
How It Works
Simply enter your X login information from your CivicPlus Social Media Archiving account. Our software then connects directly to your organization’s X account through X’s API, or application program interface, so our software is able to interact with theirs.
When you tweet and the replies and likes roll in, everything is automatically captured and stored in your archive in its native format with metadata.
See How The Software WorksX Record Keeping with Social Media Archiving's Key Features
Monitoring Blocked Lists
See who has been blocked and unblocked from your X account and when the actions were taken. You can also annotate the list with reasons for the block or unblock.
Archiving All Communication Types
We capture and store one-to-many content like tweets, retweets, and mentions. We’ll also save your two-way communications, including requests and direct messages.
Supporting Our Customers
Our customers love our friendly and knowledgeable Customer Experience team. They are here when you need assistance accessing your account, locating a record, and much more.
X Archiving is Included for All CivicPlus Social Media Archiving Software Customers
X Remains Popular in the Public Sector
According to our annual State of Social Media survey, X is the second most popular social media platform among government communicators. Want to see the full top 5?
Download the full State of Social Media report hereEnsure Your Agency’s Compliance on X (Twitter)
Watch a free, self-guided demo of our Social Media Archiving software. Complete the form to get started.
Watch a Self-Guided Demo of Our Social Media Archiving Software