The Local Government Content Accuracy and Communication Performance Audit
Evaluate whether your local government has the ownership, review processes, accessibility practices, and performance measures needed to produce accurate, useful content as AI use grows.
Get the Assessment
Artificial intelligence is already supporting local government writing, research, communications, resident services, and administrative work. As its use expands, local governments need reliable source information, clear review responsibilities, and consistent standards for the content residents depend on. This self-assessment helps teams evaluate their current practices, identify gaps, and prioritize improvements that support accurate, accessible, and useful communication across channels.
What you’ll find inside:
- A checklist for reviewing content accuracy, ownership, and source information
- Questions to assess consistency across websites, social media, email, text messages, alerts, forms, and public documents
- Checks for making resident information easier to find, understand, and use
- Guidance for reviewing AI-assisted content and maintaining human accountability
- Measures for evaluating whether faster content creation is improving communication
- A framework for deciding which gaps to fix first, strengthen next, and continue measuring
Download the audit to identify where stronger ownership, review, coordination, or measurement can help your team improve resident-facing content.