The Website Redesign Checklist for Municipal Websites

Use this checklist to cut through the complexity of planning a website redesign so nothing critical is missed and the final site works for both residents and staff.

Get the Checklist

Redesigning a local government website can quickly become overwhelming when the plan is unclear, and decisions stall. Important functionality gets overlooked, content gaps go unnoticed, and teams spend time revisiting decisions instead of moving forward.

This checklist helps you simplify the planning process. It helps local governments evaluate their current site, identify what truly needs to change, and align priorities, so the redesign moves forward efficiently, and the updated site delivers a better experience for residents and staff.

Download the checklist to:

Pinpoint what residents actually need from the website (and where the current experience falls short)
Identify gaps in content, accessibility, navigation, and usability before they create rework
Define clear priorities that shape a more intuitive, resident-first digital experience
Align teams on roles, ownership, and expectations before the redesign begins
Use real performance data to guide decisions about what to keep, improve, and remove