CivicPlus® Agent Overview Video

Modernize resident engagement with CivicPlus Agent, powered by CivicPlus Intelligence

The CivicPlus Agent, powered by CivicPlus Intelligence, is purpose-built for the Civic Impact Platform and provides higher-quality answers through native integrations with our products.

Designed for local governments, it empowers staff to manage content, monitor performance, and improve service delivery, while automating routine inquiries to reduce workload and enhance the resident experience.

In this video, see how the CivicPlus Agent:

Provides clear, direct answers from trusted sources like Municipal Websites, Municode Codification Online Code Hosting, Agenda and Meeting Management, and uploaded municipal documents.
Guides residents to the next step with self-service workflows, including submitting guest SeeClickFix 311 CRM service requests directly from the conversation.
Offers 24/7 multilingual support with text and voice interactions across devices.

Want to see the CivicPlus Agent in action? Contact us to learn more.