# Records Requests & Management
NextRequest Overview Video
CivicPlus® NextRequest is a centralized public records request management system designed to support the receipt, routing, redaction, and release of public records through an all-in-one online portal.
NextRequest empowers you to:
- Simplify every step of the records request process in one secure platform
- Respond faster with end-to-end workflow management and deadline tracking
- Reduce incoming requests with a public portal for commonly requested information
- Easily collaborate across departments while keeping sensitive information secure
- Minimize non-compliance risk with audit trails, redaction tools, and AI-powered risk analysis features