# Agendas & Meetings
Building a More Accessible Clerk’s Office – Tools, Tactics, and Technology
Accessibility is more than a requirement—it’s a responsibility.
Original Air Date: July 8, 2025
Watch On Demand
This recorded webinar was designed specifically for City Clerks looking to improve accessibility across their office operations—from meetings and documents to city websites and codes of ordinances.
If you couldn’t join us live, now’s your chance to catch up and get practical, proven strategies for increasing inclusivity and compliance in your municipality.
Watch our on-demand webinar to learn all about:
- Ensuring live, virtual, and recorded meetings are ADA- and WCAG-compliant
- Remediating agendas and documents with integrated tools like CommonLook
- Publishing your city’s code of ordinances in an accessible digital format
- Building websites that meet modern accessibility standards
- Providing translation, transcription, and closed captioning to serve all residents
- Conducting accessibility audits with less manual effort
Meet Your Speaker
Lead Solutions Engineer, CivicPlus & Former Clerk
CivicPlus ® Lead Solutions Engineer Rachelle Cantero partners with customers to explore the benefits of our Agenda and Meeting Management solution. She demonstrates how the software can streamline staff workflows and build resident trust through more efficient, transparent governance. Before joining CivicPlus, Rachelle spent 17 years in state, county, and municipal government, holding roles in community relations, child support enforcement, and as a misdemeanor/juvenile coordinator in the victim witness division. For over a decade, she served the Town of Normal, Illinois, as deputy clerk, engineering office assistant, and communications specialist. Rachelle studied international business at Illinois State University.