AI vs EI: Why Emotional Intelligence Still Matters in the Age of Artificial Intelligence

Artificial Intelligence is changing the way organizations work. From managing data and streamlining workflows to supporting hiring decisions, forecasting, accounting, and reporting, AI offers powerful opportunities to improve efficiency and productivity.

But as our workplaces become more digitally connected, many professionals are finding themselves less emotionally connected.

The reality is that technology alone cannot solve workplace challenges like stress, disengagement, communication breakdowns, or toxic work environments. Those challenges require Emotional Intelligence (EI), the ability to understand and manage emotions, build trust, navigate conflict, and foster meaningful human connections.

Join author and leadership expert Preethi Fernando for an engaging session exploring how municipal clerks can successfully balance Artificial Intelligence with Emotional Intelligence to become more effective, resilient, and fulfilled professionals.

You’ll discover how AI can enhance performance and reduce administrative burdens, while Emotional Intelligence strengthens self-awareness, self-regulation, motivation, empathy, and people skills that are essential for workplace success.

What You’ll Learn

• How Artificial Intelligence can improve efficiency, accuracy, and workflow management
• Why Emotional Intelligence remains critical for leadership, trust, and workplace culture
• Strategies for managing stress and performing effectively under pressure
• Practical ways to improve engagement, communication, and collaboration

Whether you’re exploring AI tools, leading organizational change, or simply looking to strengthen your leadership and workplace relationships, this session will provide practical insights you can apply immediately.

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