# Agendas & Meetings
Clerking with Confidence: A Clerk-Led Deep Dive into Agenda and Meeting Management
Join an experienced municipal clerk as they share how they use Agenda and Meeting Management to streamline agendas, improve transparency, and protect their Clerk-Life-Balance™.
Original Air Date: Tuesday, May 5th, 2026
Watch On-Demand
In this customer- led webinar, hear directly from an experienced municipal clerk who has relied on the platform for years and continues to champion it.
This session goes beyond a feature walkthrough. You will hear how a real clerk uses Agenda and Meeting Management to:
- Structure agenda creation and approval workflows
- Track council priorities and action items
- Automate ordinance indexing
- Seamlessly transmit adopted legislation to Municode Codification
- Reduce repetitive manual tasks that erode Clerk-Life-Balance™
You will see how practical automation replaces packet stress, how task tracking improves departmental accountability, and how integrated publishing strengthens transparency for council and residents alike.
If you seek an improved approach to organizing agendas and meetings, this webinar presents peer-reviewed strategies that can be implemented right away.
Clerk to clerk. Real workflows. Real results. Learn how to clerk with confidence.
Meet Your Speaker
Krystal Johnston
City Clerk of Kennewick
Meet Krystal Johnston, the City Clerk of Kennewick, whose journey in local government began in the previous millennium. With over 21 years dedicated to the City Clerk’s office, Krystal has become a cornerstone of the municipal community, always ready to assist with her extensive knowledge and experience.
Currently serving as the president of the South Central Washington Municipal Clerk’s Association, Krystal’s focus is on delivering tactical and meaningful training to her fellow clerks. Her expertise is particularly evident in her adept use of CivicPlus products for nearly two decades. Her recent engagement with CivicClerk since 2023 has only expanded her digital capabilities.
Krystal is passionate about balancing the evolving demands of local governance with the consistent rhythm of its cyclical duties. She firmly believes that all branches of government operate more effectively when professionalism and transparency are prioritized. Her commitment to these principles is evident in the trainings she designs—each one crafted to foster an environment where learning is effective, engaging, and fun!
When she’s not busy enhancing municipal training, Krystal is likely to be found collaborating with colleagues, demonstrating her dedication to fostering a supportive and productive workplace.