Webinar: Clerks and the Digital Era

Using technology to both manage your workload and exceed resident expectations

Original Air Date: Thursday, July 27, 2023, 1:00 p.m. CST

Get the Recording

As a municipal clerk, one of the best ways to strengthen your community’s experience is to leverage current technology to improve your operations, allowing you to personalize your service, attend to requests faster, and increase satisfaction by providing a one-stop shop where residents can engage with your information and services via a centralized portal.

Complete the form above to watch the recording and learn how going digital can improve your workflow and enhance resident satisfaction.

Panelists:

Eric Grant

Vice President and General Manager

CivicPlus^® Vice President and General Manager Eric Grant works with our Agenda and Meeting Management, Municode Codification, and Social Media Archiving solutions. Eric helps CivicPlus fulfill our mission of making government work better, by collaborating with our product, sales, and marketing teams to ensure our solutions are meeting the needs of local governments. Prior to joining CivicPlus, Eric served as the President and CEO of Municipal Code Corporation. Eric also served as a United States Marine in the First Tank Battalion in 29 Palms, California. Eric and his family live in Tallahassee, Florida.

Phillip Claiborne

Solutions Director

CivicPlus Solution Director Phil Claiborne works with our Power Products and focuses on integrating the CivicPlus solutions. He strives to bring CivicPlus products together into an integrated technology platform, through the continued development of various platform tools and integrations. Phil has over 20 years of experience in the gov tech space and is passionate about helping government work better.

Shaun Jernigan

Account Executive

CivicPlus Account Executive Shaun Jernigan works with our record request management solution, NextRequest, and our social media archiving tool, ArchiveSocial. He has over six years of experience supporting agencies with various compliance issues, from understanding social media risk and compliance requirements, to helping them evaluate and improve their approach to records request management. Before joining ArchiveSocial, Shaun spent five years teaching English abroad. He is currently living in Durham, North Carolina, where he studied business at North Carolina State University.

Moderator:

Samantha Skjodt

Senior Product Marketing Manager, M.P.P.

CivicPlus Sr. Product Marketing Manager Samantha Skjodt is an expert in finding solutions to government-focused problems. She works closely with our product strategy teams to ensure our solutions are evolving to meet the needs of our customers. With over ten years in marketing and social entrepreneurship, and a master’s in public policy, she has a passion for helping others and assisting government in their efforts to serve the public better.