# Agendas & Meetings
Webinar On Demand: The Irreplaceable Clerk
Learn the latest tips, tricks, and best practices to increase productivity, address workflow challenges, and enhance resident experiences.
Original Air Date: Tuesday, September 26, 2023
Watch On Demand
Learn the latest tips, tricks, and best practices to increase productivity, address workflow challenges, and enhance resident experiences.
This comprehensive session delivers the latest information covering all aspects of efficient legislative management.
Topics include:
- How to manage change and digital transformation
- Learning and education opportunities
- The optimal personal/professional attributes that make a clerk irreplaceable
- Identifying and avoiding burnout
- How to best identify and vet technology partners
About Your Host
Solutions Engineer II, Former Clerk
Rachelle Cantero is a solutions engineer at CivicPlus, focusing on our Agenda and Meeting Management software. Before coming to work in the private sector, she spent 17 years in government at the state, county, and municipal levels, holding positions in community relations, child support enforcement, and as a misdemeanor/juvenile coordinator for the victim witness division. Rachelle spent the last decade at the Town of Normal, Illinois, as the Deputy Clerk, an Engineering OA, and a Communications Specialist. In addition, she studied International Business at Illinois State University.