# Agendas & Meetings
Webinar On Demand: The Irreplaceable Clerk
Learn the latest tips, tricks, and best practices to increase productivity, address workflow challenges, and enhance resident experiences.
Original Air Date: Tuesday, September 26, 2023
Watch On Demand
Learn the latest tips, tricks, and best practices to increase productivity, address workflow challenges, and enhance resident experiences.
This comprehensive session delivers the latest information covering all aspects of efficient legislative management.
Topics include:
- How to manage change and digital transformation
- Learning and education opportunities
- The optimal personal/professional attributes that make a clerk irreplaceable
- Identifying and avoiding burnout
- How to best identify and vet technology partners
About Your Host
Lead Solutions Engineer, CivicPlus & Former Clerk
CivicPlus ® Lead Solutions Engineer Rachelle Cantero partners with customers to explore the benefits of our Agenda and Meeting Management solution. She demonstrates how the software can streamline staff workflows and build resident trust through more efficient, transparent governance. Before joining CivicPlus, Rachelle spent 17 years in state, county, and municipal government, holding roles in community relations, child support enforcement, and as a misdemeanor/juvenile coordinator in the victim witness division. For over a decade, she served the Town of Normal, Illinois, as deputy clerk, engineering office assistant, and communications specialist. Rachelle studied international business at Illinois State University.