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# Website Design & Communication

Unlocking Exceptional User Experiences: Designing User-Friendly Websites With CivicPlus®

Speaker: Megan Lach, Demand Generation Manager at CivicPlus 

Original Air Date: September 12, 2023

Watch On Demand

Watch on Demand: Designing User-Friendly Municipal Websites With CivicPlus.

Discover the art of crafting user-centered design principles that transform CivicPlus Municipal Websites into hubs of exceptional user experiences. This pre-recorded webinar offers best practices for navigation, content organization, accessibility, and responsive design, ensuring seamless resident access to local government services online.

Webinar Learning Objectives:

  • Dive into the core principles of user-centered design.
  • Tailor CivicPlus Municipal Websites to provide unmatched user experiences.
  • Learn navigation, content organization, accessibility, and responsive design best practices.
  • Enable residents to effortlessly access and interact with online government services.

About Your Host

Megan Lach Headshot

Megan Lach

Director, Demand Generation

Megan Lach is an experienced Director of Demand Generation at CivicPlus, armed with a bachelor’s degree in marketing and a wealth of experience in the SaaS industry. Megan’s proficiency lies in formulating and executing dynamic marketing strategies across diverse platforms. Beyond her professional prowess, Megan embodies a robust work ethic, a positive demeanor, and exceptional communication skills. As an adept team player, she seamlessly collaborates with cross-functional teams, uniting sales, product marketing, and customer success to realize shared objectives. She takes pride in her work and is passionate about building resident trust and transparency through digital solutions.