# Website Design & Communication
Webinar Recording: How to Optimize Your Website with Chatbot Data
Learn how to turn your residents' most common inquiries into website improvement strategies.
Available to Watch On-Demand
Watch On-Demand
In this webinar recording, Kaitlin Berry, CivicPlus® Solutions Engineer, to learn how adding a chatbot to your website can help you understand how your residents navigate your website, the information they look for most commonly, identify information gaps, and inform your website redesign strategy.