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# Website Design & Communication

Webinar Recording: How to Optimize Your Website with Chatbot Data

Learn how to turn your residents' most common inquiries into website improvement strategies.

Available to Watch On-Demand

Watch On-Demand

In this webinar recording, Kaitlin Berry, CivicPlus® Solutions Engineer, to learn how adding a chatbot to your website can help you understand how your residents navigate your website, the information they look for most commonly, identify information gaps, and inform your website redesign strategy.