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# Citizen Request Management

Transforming Community Engagement: Unlock the Power of the CivicPlus® Marketplace App

Learn how powerful reporting, mobile capabilities, and customizable portals empower teams to seamlessly collaborate, effectively allocate resources, drive growth, and keep residents happy and engaged.

Thursday, March 13, 2025, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)

Attend the Live Webinar

Are you looking to transform how your agency and community connect? The CivicPlus Marketplace App is here to help you do just that. As a fully configurable mobile application, it serves as a centralized digital hub to offer residents quick, easy, and connected access to essential services, including native SeeClickFix 311 CRM functionality.

Join us Thursday, March 13, at 1 p.m. CT to discover how our Marketplace App:

  • Streamlines resident engagement by using features like issue reporting, public records access, and meeting agenda updates
  • Maintains consistent agency identity with configurable branding options
  • Creates a unified resident experience via seamless integration with all CivicPlus solutions
  • Enhances service visibility and transparency through dynamic notification capabilities
  • Expands app impact by incorporating multi-jurisdictional features

Our Marketplace App serves diverse needs — from submitting records requests to renewing licenses to staying informed on service updates. Don’t miss your opportunity to learn how to elevate your agency’s mobile engagement strategy and boost resident satisfaction.

Register

Meet Your Hosts

Cari Tate

Cari Tate

Principal Product Manager

Cari started at SeeClickFix in 2014 as a Client Success Manager. As the company grew, she became the Director of Customer Success for SeeClickFix. In July 2020, she was promoted to Solutions Director for CivicPlus’ Mass Notification and SeeClickFix 311 CRM solutions. In her position, Cari utilizes her expertise and customer experience for product strategy and development. In addition to graduating with an MBA from Southern Connecticut State University, her prior adventures include marketing for the architecture firm responsible for restoring the U.S. Capitol dome, serving on a humanitarian hospital ship in Africa, and working for a U.S. Congressperson. Cari lives near Denver with her husband and two kids. On the weekends, you’re likely to find Cari hiking the mountains foraging for wild food, paddle boarding on the lake, or helping with the music/photography studio she co-owns with her husband.

Nelson Rodriquez Headshot

Nelson Rodriquez

Solutions Engineer

Nelson Rodriguez is a Solutions Engineer at CivicPlus®, leveraging over 16 years of experience as a Local Government IT Director in Miami, FL to help municipalities optimize technology solutions. A longtime CivicPlus user since 2009, he understands the challenges of digital transformation in local government and specializes in streamlining operations, enhancing civic engagement, and improving service delivery. Nelson is passionate about guiding communities across North America toward tailored, efficient solutions that drive better public service.