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# Citizen Request Management

Why Your City Needs a 311 System - Live Roundtable

Join the live roundtable webinar and learn how to elevate community satisfaction and operational efficiency with purpose-built and integrated technology from CivicPlus® directly from several of our trusted local government partners.

Tuesday, March 11, 2025, at 1 p.m. CT (11 a.m. PT | Noon MT | 2 p.m. ET)

Save Your Seat Today

Local governments need to communicate effectively with their communities, but everything from communication challenges to operational inefficiencies get in the way. CivicPlus SeeClickFix 311 CRM software was purpose-built to empower positive interactions between residents and agency staff, while streamlining workflows for more efficient resource allocation.

In our upcoming webinar, “Why Your City Needs a 311 System,” we will explore innovative solutions that can help you overcome barriers and transform how you interact with residents. Addressing critical issues such as resident communication, service delivery, and data-driven decision-making, we’ll share how our solution:

  • Improves resident communication via reliable text messaging
  • Provides a single space for services and information with a dedicated mobile app
  • Streamlines operations and saves resources using automated request management
  • Eliminates department silos to enhance collaboration
  • Leverages actionable data insights to drive new improvements

Fill out the form above to discover how the right technology solution can help you boost communication and operational efficiency while increasing community engagement and positive outcomes.

Save Your Seat

About the Host:

Elliot Olson Headshot

Elliot Olson

Implementation Consultant, CivicPlus

CivicPlus® Implementation Consultant II Elliot Olson specializes in our SeeClickFix 311 CRM product. Elliot joined CivicPlus seven years ago, starting on the Web Content team. Her background is in political science and public health, and she’s worked for both local and federal government.

Beyond her work on implementing 311 systems for local governments, Elliot is passionate about DEI efforts and has served on the CivicPlus Diversity, Equity, Inclusion, and Belonging committee for four years. In her free time, she loves to volunteer, read, and spend time with her family.