# Civic Experience Platform
Fortifying Municipal Digital Solutions: Insights on Supply Chain Security
How to ensure robust cybersecurity for seamless municipal digital services
Original Air Date: Oct 10, 2024
Watch the Recording
July 19, 2024 marks one of the largest IT outages in history. For 79 minutes, about 8.5 million Windows devices failed to run, including those in use for critical operations. This was because of a flaw in an update from the cybersecurity company, CrowdStrike, whose platform is used widely by organizations across industries — including airlines, banks, and public transit systems.
The CrowdStrike incident serves as a cautionary tale about the impact of supply chain vulnerabilities. While this outage in particular was caused by human error rather than cybercrime, it mimics the effect of bad actors targeting the software used to support systems such as Microsoft instead of attacking those systems directly.
October is Cyber Security Awareness Month, the perfect time for local governments to learn more about supply chain cyber security and how to assess and address risks. Join CivicPlus® technology and cybersecurity experts for a comprehensive discussion on this issue based on takeaways from the CrowdStrike event. They also focus on how to make sure your digital solutions provide the security you need to protect your agency and residents.
Watch the video for illuminating conversation with industry experts.
About the Speakers:
Security Analyst III
CivicPlus Security Analyst III Mike Nowak has over 15 years of Information Security and Information Technology experience, with concentrations in the public sector. Mike joined CivicPlus in 2021 and has helped CivicPlus ensure compliance and security for our customers and employees. Mike holds multiple security certifications, including but not limited to CompTIA CASP+, CySA+, and CISSP.
Megan Lach
Lead Demand Generation Manager at CivicPlus
Megan Lach is a seasoned Demand Generation Manager at CivicPlus, armed with a bachelor’s degree in marketing and a wealth of experience in the Saas industry. Megan’s proficiency lies in formulating and executing dynamic marketing strategies across diverse platforms. Beyond her professional prowess, Megan embodies a robust work ethic, a positive demeanor, and exceptional communication skills. As an adept team player, she seamlessly collaborates with cross-functional teams, uniting sales, product marketing, and customer success to realize shared objectives.