# Civic Experience Platform
Leveraging AI for Public Agencies
Transforming Government Service in the Digital Age
Original Air Date: Thursday, September 21, 2023
Maximize Your Municipal Operations
Residents who visit their municipality’s website more than 1x a month are 5x likelier to trust their local government. With that in mind, what kind of user experience are you providing?
Explore our latest recording, where the CivicPlus® team joins forces with Frase to discover innovative ways to utilize artificial intelligence (AI) for a more seamless and resident-focused website.
AI is a hot topic. Learn how this new technology can drive positive change and enhance civic experiences in your own city.
Your Panelists:
Senior Partner Director at CivicPlus
CivicPlus Sr. Partner Director Don Torrez is an ADA-Certified Accessibility Coordinator who has worked with more than 350 local governments to better understand web accessibility. He has written training curricula on the subject and speaks out to raise awareness while removing fear and confusion from electronic disability issues.
Duncan Day
Senior Manager, Customer Success at Frase
Frase Customer Success Manager Duncan Day works closely with CivicPlus to ensure the CivicPlus Chatbot continues to meet the needs of our customers.