# Civic Experience Platform
How Stearns County, MN is Using the CivicPlus® Chatbot to Improve Digital Self-Service for its Community
Testimonial
“The [CivicPlus] Chatbot has been invaluable. I would recommend any of the CivicPlus® customers to look into the chatbot,” said Donna Mork, Technical Project Leader for Stearns County. “ For the customer, I think it adds a layer of approachability that they don’t get from Google.”
Watch the video testimonial from Stearns County, MN, to learn more about how the CivicPlus Chatbot is improving digital self-service for its community.