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# Digital Optimization

Did You Know? Streamline Business License Reviews, Approvals, and Renewals

Discover how Process Automation and Digital Services can help streamline every step of the business licensing. Learn how automated workflows can reduce manual follow-up, improve tracking and visibility, and help staff deliver faster, more efficient service.

Original Air Date: Wednesday, September 30, 2026

Watch On-Demand

Business licensing processes often require coordination between multiple stakeholders, approvals, supporting documentation, and ongoing renewals. Manual workflows can make it difficult to track applications, maintain visibility, and provide timely updates to applicants.

In this on-demand recording, CivicPlus experts demonstrate how Process Automation and Digital Services can help streamline every stage of the business licensing process. Learn how automated workflows can reduce manual follow-up, improve tracking and visibility, and help staff deliver faster, more consistent service.

During this session, we explore practical strategies for:

  • Digitizing business license applications
  • Automating reviews and approval workflows
  • Improving communication with applicants
  • Tracking application status and supporting documentation
  • Managing renewals with automated reminders and notifications

This is the third session of the Did You Know webinar series, designed to help you discover new ways to get more value from Process Automation and Digital Services. Watch now to learn how connected digital workflows can help modernize business licensing operations while creating a better experience for staff and applicants.

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About the Hosts:

Sean Brady Headshot

Sean Brady

Technical Consultant

CivicPlus® Technical Consultant Sean Brady brings over 25 years of experience in Govtech, federal contracting, and public safety. He specializes in designing low-code automation solutions that streamline government operations and enhance service delivery. With expertise in CivicPlus Process Automation and Digital Services, Microsoft Power Automate, and Power BI, Sean helps agencies reduce manual tasks and make data-informed decisions. He holds a B.S. in Computer Science, an M.P.A., and multiple industry certifications, including Certified Ethical Hacker and Six Sigma Green Belt. Known for his clear communication and collaborative approach, Sean helps turn complex government workflows into scalable, user-friendly digital solutions.