Watch On Demand: The Recreation Professionals Behind Recreation Management

Our software is made by parks and rec, for parks and rec - come meet our team and see what makes our software and culture different from the rest.

Original Air Date: Thursday, July 9th

Watch On-Demand

In this panel discussion, team members from customer success, product, implementation and sales engineering share what they have learned from working in the parks and recreation space. They talk candidly about the challenges recreation teams are facing, the passion that drives the profession and the technology that can help stretched teams do more with less.

In this session, you will learn:

What today’s parks and recreation teams are navigating
How industry experience influences the way we build and support Recreation Management
Where technology can reduce busywork and improve the staff and resident experience
What’s coming next for the solution

Why watch

If you are planning for future growth, improving operations or looking for a partner who understands the realities of recreation management, this on-demand session offers an inside look at the people behind the platform and the mission that connects us all.

Featuring CivicPlus experts with parks and rec experience

Hear from:

Erin Cross, Demand Generation Manager
Taylor McCulley, Associate Product Manager, CPRP
Carla Bond, Implementation Consultant
Trista Ratley, Implementation Consultant
Dustin Care, CSM
Guibens Fils-Aime, Solutions Engineer

Ready to watch?

Watch the webinar on demand to see how CivicPlus Recreation Management is built to support the teams serving your community.

Watch on Demand

About the Hosts:

Erin Cross

Demand Generation Manager, CivicPlus

Meet Erin Cross, a seasoned marketing professional with a decade of experience exclusively in the B2B realm. Currently donning the hat of Demand Generation Manager at CivicPlus. With a decade-long journey in the field, Erin has become a maestro of content marketing and strategy. They bring a wealth of knowledge and a keen eye for detail to the table. Prior to CivicPlus, Erin has worked in education, finance, and technology – she has seen it all!

Taylor McCulley

CivicPlus® Associate Product Manager, CPRP

Taylor McCulley is the Associate Product Manager at CivicPlus, focused on advancing the Recreation Management solution. With over seven years of experience in SaaS and the public sector, she drives product strategy by translating customer, market, and industry insights into scalable, impactful solutions.
Taylor plays a key role in shaping the product roadmap, prioritizing initiatives that enhance operational efficiency, elevate user experience, and support community engagement. Her background in client partnership provides a strong foundation in customer advocacy, enabling her to align stakeholder needs with long-term product vision.
She holds certifications from the National Recreation & Parks Association and the Pragmatic Institute, and earned a B.S. in Sustainable Tourism Development & Management from Arizona State University.

Carla Bond

Implementation Consultant, CivicPlus

Trista Ratley

Implementation Consultant, CivicPlus

Dustin Care

CSM, CivicPlus

Guibens Fils-Aime