# Parks & Recreation
Transform Your Parks: A Guide to Community Engagement
Discover how to build more inclusive, engaging, and vibrant communities through innovative technology and data-driven strategies.
Original Air Date: January 21, 2025
Watch the Recording
The ability to reach all residents and understand their input and feedback is crucial, especially when it comes to fostering more community engagement and inclusion in public spaces. Rapid technological change can make it challenging for agencies to do this effectively.
In this webinar we highlight how CivicPlus® technology and award-winning support can help you create more inclusive programming and engaging recreational spaces.
You’ll learn:
- Effective methods for reaching all residents and making sure all voices are heard
- How to use surveys, polls, and forums to understand community needs
- Why you should deploy data-driven decision-making to support the development of inclusive programming
- New strategies for boosting program attendance and a sense of community belonging
Watch the recording and take the next step toward a more inclusive and engaging community.
About the Experts
Rachel Ebaugh
Solutions Director
CivicPlus Solutions Director Rachel Ebaugh implements the strategic vision for our Recreation Management solution. She guides our product strategy and engineering teams to execute the product roadmap. Rachel has over 15 years of experience in parks and recreation and the Recreation SAAS field. She holds a master’s degree in Parks and Recreation Administration. Also, she has Certified Park and Recreation Professional (CPRP), Advanced Certified Scrum Product Owner (ACSPO), and Certified Scrum Master (CSM) certifications.
Jess Matthiesen
Solutions Manager
As a Solution Manager for CivicPlus, Jess Matthiesen specializes in the Recreation Management solution, bringing over 10 years of expertise in local government technology. She is passionate about helping parks and recreation departments overcome challenges and improve community experiences. Jess focuses on creating user-friendly solutions that empower local governments to streamline operations and foster stronger community engagement. Known for tackling complex problems, crafting seamless user experiences, and leveraging innovative technology, Jess is dedicated to making a meaningful impact. She holds a Bachelor of Science in Mass Communications.