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# Records Requests & Management

Elections Public Records Requests: Increase Efficiency, Compliance, and Transparency

Watch this on-demand webinar to learn about best practices and time-saving digital solutions for managing public records requests during election season.

On Demand

Watch the Recording

Increased public engagement during election season always leads to more work for government officials. This includes everything from spikes in the volume and complexity of public records requests to having to deal with vexatious requesters who just won’t stop asking for information. When agencies are still using Excel sheets and paper documents to process the influx of requests, it quickly becomes overwhelming. Modern digital tools are necessary to streamline operations, helping them stay compliant with FOIA laws, boost efficiency, and ultimately build trust within their communities.

NextRequest is one of the leading records request solutions that has helped hundreds of government agencies publish more than 2.5 million public documents. Our 45-minute on-demand webinar, “Elections Public Records Requests: Increase Efficiency, Compliance, and Transparency,” explores the true value of using NextRequest during election season with a quick demonstration of its capabilities. Find out how NextRequest can save your agency valuable time with features such as:

  • Automated reminders
    Set automated email reminders and custom notifications to make sure requests never slip through the cracks.
  • Redaction tools
    Quickly identify and redact SSNs, emails, phone numbers, and other sensitive information from requested documents.
  • Custom reporting
    Prepare recurring and ad-hoc reports and leverage visual dashboards to identify trends in records requests.
  • Seamless payments
    Accept payments through a user-friendly online portal, send and track invoices, and calculate staff billable hours automatically, all from a single platform.
  • Automated workflows
    Coordinate across departments, set roles, and configure request routes with automated workflows.
  • Audit Trails
    Maintain a clear audit trail so you always know the status of your requests for FOIA records.

Are you ready to learn more about best practices for handling records requests? Fill out the form above to watch the video recording of NextRequest in action.

Speakers:

Shaun Jernigan-Headshot

Shaun Jernigan

Strategic Account Executive

CivicPlus Strategic Account Executive Shaun Jernigan works with our record request management solution, NextRequest, and our social media archiving tool, Social Media Archiving. He has over six years of experience supporting agencies with various compliance issues, from understanding social media risk and compliance requirements, to helping them evaluate and improve their approach to records request management. Before joining CivicPlus, Shaun spent five years teaching English abroad. He is currently living in Durham, North Carolina, where he studied  business at North Carolina State University.

Lori Wilson Headshot

Lori Wilson

Former Public Records Lead, Arizona Secretary of State

Lori Wilson is the former public records lead with the Arizona Secretary of State. Her role was to review, assess, and produce the records requested, most specifically for documents related to the 2020 and 2022 elections. Lori has over 14 years of experience in the field of library science and records management, with a bachelor’s in political science from the University of Waterloo and a Bachelor’s of Library Science from the University of Nebraska Omaha. She lives in Maricopa, Arizona, and spends her time watching the Arizona Diamondbacks with her family.