Law Enforcement Public Records Requests: Increase Efficiency, Compliance, and Transparency

Responding promptly to public records requests is imperative for law enforcement agencies. It helps them remain compliant with Freedom of Information Act (FOIA) laws and uphold transparency in their communities. However, high-touch records request processes are prone to error and often leave teams overburdened with administrative tasks. Even in today’s digital age, many agencies still manage requests with paper documents and Microsoft Excel® spreadsheets.

With the number of public records requests increasing across the country, it’s more important than ever to invest in a purpose-built technology solution. NextRequest software powered by CivicPlus® is that solution. It modernizes the records request process to meet residents’ expectations for timely information delivery, improving accuracy while easing the administrative burden on law enforcement teams and their support staff.

In this 30-minute on-demand webinar, you’ll learn how NextRequest software empowers law enforcement agencies to:

• Leverage technology for greater efficiency – Manage public records from start to finish with email reminders, automatic redaction, online payments, audit trails, and other features that streamline request management and tracking.
• Ensure compliance with public records laws – Follow current legal regulations while safeguarding sensitive data. NextRequest software encrypts all data at rest and in transit and is mapped to the latest security rule controls.
• Increase public trust – Provide easy access to publicly available information, improve the public records request process, and promote positive civic experiences.

Complete the short form above now to watch and explore best practices for managing public records requests in law enforcement agencies.

What NextRequest Law Enforcement Customers Are Saying:

“We would have drowned under the increase in requests if it were not for this software… This software allows us to do our jobs so much better and makes us feel secure that we are providing the best service we can to other agencies and the public.”
– Police Department Senior Records and Administrative Specialist of Minot, ND

“Being able to tell our residents and visitors what we’re doing and letting them see what we’re doing without looking like we’re trying to hide something, is very important to the Sheriff’s office.
– Undersheriff of Orange County, CA

“The ability to upload documents and provide records directly to a requester, as well as keeping the record for tracking purposes, was huge.”
– PD Records Supervisor of Puyallup, WA