The Critical Role of Social Media in Public Safety

The Ohio Department of Public Safety leverages social media networks to share important information from the public safety agencies under their umbrella to diverse audiences across the state. ODPS has also smartly employed policy and technology to comply with public records requirements and minimize the potential risks of social media. Learn first-hand from the ODPS Social Media Coordinator about the emerging role of social media in law enforcement and the important lessons she’s learned about messaging, citizen engagement, and record keeping.