# Social Media Archiving
FOIA Without the Fire Drill: Faster Public Records Requests
Discover practical ways to reduce staff time on records requests while giving your legal and compliance teams the confidence they need.
Original Air Date: October 22, 2026
Watch On-Demand
Public record requests involving social media content can turn into a fire drill fast. Manually searching platforms, exporting posts, and piecing together context takes time your team doesn’t have, and it opens the door to gaps, delays, and compliance risk.
In this on-demand recording, CivicPlus experts walk through real-world FOIA and public records requests and show how Social Media Archiving helps local governments respond quickly and accurately. You’ll see how a searchable, complete archive of your organization’s social media activity can turn a multi-day request into a same-day response.
During this session, we explore practical strategies for:
- Searching and filtering archived content to locate exactly what a request calls for
- Producing complete, defensible records for FOIA and public records requests
- Reducing the staff time spent manually compiling social media evidence
- Supporting legal and compliance teams with organized, accessible archives
- Avoiding common gaps that put your organization at risk during a request
Watch now to see how Social Media Archiving can help your team turn public records requests into a routine task, not a fire drill.
About the Hosts:
Natasha Blanch
Implementation Specialist II
CivicPlus® Implementation Specialist II Natasha Blanch helps local government agencies successfully implement Social Media Archiving by building a strong foundation for long-term product success. With four years of CivicPlus implementation experience, she guides customers through configuring their archives and provides clear, approachable training that empowers them to search, export, and manage social media records when responding to public records requests. A former high school mathematics teacher, Natasha brings an educator’s perspective to translating complex technical processes into understandable steps, developing training resources, improving processes, and collaborating across teams to create a positive customer experience. Natasha holds a bachelor’s degree in Mathematics from Florida International University.