Trolls and Their Toll on Social Media Communicators
Social media is a great channel for public agencies to get their message out in a fast, engaging and effective way. However, the benefits of social media do not come without some risks and sometimes those messages are targeted by predators that lurk under the communication bridge between communicators and their community in the form of online trolls. Most public agency communicators have witnessed how quickly a seemingly innocuous post can go down in flames under the attack of a troll.
To learn more about handling trolls, visit this blog post which includes downloadable resources.