Building Trust and Transparency Through Web Accessibility

Foster positive civic experiences with equal access to online services and information.

Original Air Date: August 13, 2024

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Did you know? Inaccessible websites make it difficult for residents with disabilities to find what they’re looking for, creating barriers to vital services and information. Poor web accessibility also results in legal repercussions and reputational damage for agencies. In 2020, over 2,500 Americans filed website accessibility lawsuits in federal courts — a 12% increase from 2019.

Fostering an inclusive community for residents living with disabilities is about more than modifying physical public spaces. Local governments must provide accessible experiences for all residents in digital spaces as well. To do this effectively, agencies need to prioritize changes that make it easy for every resident to engage with their content online.

This on-demand webinar shares how agencies can use web accessibility tools and best practices to:

Improve resident satisfaction
Stay compliant with accessibility regulations
Build a positive brand image around inclusivity

Ready to advance digital accessibility with expert tips and insights? Fill out the form above to download and watch the recording.

About the Speaker

Mike Paciello

Chief Accessibility Officer at AudioEye®

Mike Paciello has been a pioneer and influential figure in the accessibility industry for more than four decades. He wrote the first book on web accessibility and usability, and has since achieved many notable milestones. He is the founder of TPGi and WebABLE. Mike also co-founded WebABLE.tv and Open Access Technologies.

Mike served as co-chair of the U.S. Access Board. He co-founded the International Committee for Accessible Document Design (ICADD), and was recognized by President Bill Clinton for his contribution to the W3C Web Accessibility Initiative (WAI). He was the recipient of the 2016 Knowbility Lifetime Achievement and the 2020 Information and Communication Technology (ICT) Accessibility Testing Symposium Social Impact awards. Mike remains active as a public speaker, mentor and contributor in the accessibility industry.

On April 3, 2008, Mike and co-chair Jim Tobias presented a historic series of internationally harmonized technical recommendations to bridge the gap between technology and people with disabilities. As a result of these recommendations, the United States Access Board released a final rule that updates accessibility requirements covered by Section 508 of the Rehabilitation Act of 1973 along with guidelines for telecommunications equipment subject to Section 255 of the Communications Act of 1934. These revised standards and guidelines were published in the Federal Register on January 18, 2017 and went into effect in January 2018. Mike was also the recipient of the 2016 Knowbility Lifetime Achievement, the 2020 ICT Accessibility Testing Symposium Social Impact awards and keynote speaker for the 2023 California State University, Northridge (CSUN) Assistive Technology Conference.

About the Moderator

Megan Lach

Lead Demand Generation Manager at CivicPlus

Megan Lach is a seasoned Demand Generation Manager at CivicPlus, armed with a bachelor’s degree in marketing and a wealth of experience in the Saas industry. Megan’s proficiency lies in formulating and executing dynamic marketing strategies across diverse platforms. Beyond her professional prowess, Megan embodies a robust work ethic, a positive demeanor, and exceptional communication skills. As an adept team player, she seamlessly collaborates with cross-functional teams, uniting sales, product marketing, and customer success to realize shared objectives.